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Booking & Payment

How do I book my tickets?

Select your preferred tour, date and time, then complete the secure checkout with PayPal. You’ll receive your digital ticket by email.

We accept all major credit and debit cards, including Visa and MasterCard. You can also pay securely using PayPal. All transactions are processed over encrypted connections to ensure your information is safe.

Select your preferred tour, date and time, then complete the secure checkout with PayPal. You’ll receive your digital ticket by email.

After booking, you’ll receive a download link or QR code in your confirmation email. You can use it on any smartphone (iOS/Android) with headphones.

No! You can download the audioguide before your visit and use it offline during the tour.

Yes, all of our packages include skip‑the‑line entry to avoid long queues at main entrances.
Unfortunately, due to timed entries and site regulations, we may not be able to accommodate late arrivals. No-shows are non-refundable.

Yes! Contact us to arrange custom vouchers or group passes for events, schools, or travel agencies.

Can I enter all three sites with one ticket?
Yes. Depending on the package, your ticket includes entry to the Colosseum, Roman Forum, and Palatine Hill, valid for 24 hours.
Yes. All visitors must pass through mandatory security checks at each site. Please avoid bringing large bags or sharp objects
Children under 2 enter free. Reduced child prices apply for ages 3–17 depending on the ticket selected.
Yes. The tour is family‑friendly, and guides adapt the experience to suit different age groups.
Strollers are allowed in most areas, but some parts (like uneven terrain in the Roman Forum) may be difficult to access.
Please arrive 15–20 minutes before your scheduled time to meet your host and go through entry procedures smoothly.

Yes, tours and tickets are available 7 days a week. Time slots may vary seasonally—please check availability on the booking calendar.

Yes, depending on availability and if requested at least 48 hours in advance. Contact support to reschedule your tour.

Payments

Is my payment information secure?
Absolutely. All payments are encrypted using SSL (Secure Socket Layer) technology and processed through trusted third-party gateways.
Yes. A booking confirmation and payment receipt will be automatically sent to your email after a successful transaction.

All bookings are non-refundable as per our policy. Once your reservation is confirmed, cancellations are not permitted. Please double-check your selected date and time before completing your purchase.

No. All bookings must be made online in advance through our website to guarantee entry and skip-the-line service.

No. The price you see is the final price. All taxes, booking fees, and audioguides (if included) are clearly stated at checkout.

Can I book now and pay later?
Currently, full payment is required at the time of booking to secure your reservation and timed entry slot.
Unfortunately, once a payment is processed, we cannot change the payment method. To update any booking info, please contact our support team.
Prices are shown in Euros (€), but your card provider will automatically convert to your local currency at the time of payment.
If your payment is declined, please double-check your card details or try a different method. For persistent issues, contact our support team for assistance.

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