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Privacy Policy

Privacy Policy

Last updated: April 2025

 

1. Introduction ColosseumTickets.org (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://colosseumtickets.org/ (“Website”). By accessing or using our Website, you agree to this policy.

2. Data Controller We are the data controller for the personal data collected via this Website.

3. Personal Data We Collect

  • Site Usage Data: automatically collected logs (IP address, browser type, device information, pages visited, timestamps) for performance monitoring and analytics.

  • Booking Information: data you provide when booking tickets (name, email, phone, payment details, preferences).

  • Communications: records of your inquiries via email, contact form, or messaging platforms.

  • Cookies & Tracking: session and persistent cookies, analytics tools, and similar technologies to improve functionality and user experience.

4. Use of Personal Data We use your data to:

  • Process and manage ticket bookings and related services.

  • Provide customer support and respond to inquiries.

  • Send transactional communications (booking confirmations, reminders).

  • Analyze Website use to enhance features and performance.

  • Fulfill legal and regulatory obligations.

5. Legal Basis Our processing is based on one or more of the following:

  • Your consent (where required).

  • Performance of a contract (processing your booking).

  • Legitimate interest (improving our services, fraud prevention).

6. Data Retention We retain your personal data only as long as necessary to fulfill the purposes described and to comply with legal requirements.

7. Disclosure & Third Parties We do not sell personal data. We may share data with:

  • Payment processors.

  • Analytics and hosting providers.

  • Legal or regulatory authorities when required. All third parties are required to handle data in compliance with this policy and applicable laws.

8. International Transfers If data is transferred outside the European Economic Area (EEA), we use appropriate safeguards to ensure its protection.

9. Your Rights Depending on your jurisdiction, you may have rights to:

  • Access, rectify, or erase your personal data.

  • Restrict or object to certain processing.

  • Request data portability.

  • Withdraw consent where applicable.

  • Lodge a complaint with a supervisory authority. To exercise your rights, please use the contact form on our Website.

10. Cookies & Consent Management We use cookies and similar technologies for functionality, analytics, and marketing. You can manage your preferences through our cookie banner or your browser settings.

11. Security We implement administrative, technical, and physical safeguards to protect your data against unauthorized access and disclosure.

12. Changes to This Policy We may update this Privacy Policy periodically. The “Last updated” date will reflect changes. Continued use of the Website after updates indicates acceptance of the revised policy.

13. Contact Us For questions or to exercise your privacy rights, please visit https://colosseumtickets.org/contact or email us via the Website contact form.